Luckily, you have a series of very important when it comes to eBay buying rights. The right to receive your article if the article cattle not arrive home, whether that package has been lost by the way or that the seller has simply not sent it, or even if you receive does not correspond to what was described in the auction, you are entitled to a replacement or a refundwhether or not the seller’s fault. The fact that you bought something on eBay does not mean that you may not have rights as a consumer. You have exactly the same rights as would have if you had purchased your item at a store physical (these rights are more or less the same throughout the world). In addition, according to eBay rules, seller cannot changed opinion about a sale once the auction since winning bid becomes a contract between buyer and seller and if it fails, eBay will sanction fraudalent seller. The right to make your item as described in the auction sometimes sellers not packaged articles correctly, and broken or damaged in transport. Read more here: Daryl Katz, Edmonton Alberta. On other occasions they hide in the description of their products for sale possible taras, breakage or malfunction.

The seller should detail these losses because the buyer has assumed that the object state is correct and why bid for him. If this happens to you, as a buyer, once again you have the right to the defective item is replaced by another of the same characteristics and in good condition or a refund of the amount paid. How can I make use of my rights? Firstly, it must be in contact with the seller to know what is happening. Most vendors appear receptive since they do not want to see its reputation damaged by a negative vote by a disgruntled buyer since this will affect their future sales. If this does not work, should you report the case to eBay. EBay has a relatively efficient automatic system to deal with the most common problems that tend to have sellers with buyers. Finally, if none of this works, should you seek advice from consumer groups in his country, and as a last resort go to the police.

You should never have to reach that end since they are very rare problems that cause on eBay that they cannot resolve easily. Do not rush too much should you have a bit of patience if something is not as it should be and not rush to denounce the seller, since they tend to have good predisposition towards complaints or problems of its clients. Sellers often agree in return received money or send a new article in good condition. Always do everything possible to fix the problem directly with the seller, without getting to attend the mediation of eBay. Furthermore, if what we get is not what we thought we had bought, it would be desirable before denouncing the seller, review the listing of the product if it is well written and detailed as it is the article, but you did not read correctly or not understood that it was exactly that he was selling in the announcement. Mention Besides deserves the section on scams on eBay, which also occur in more occasions that we would like. However, it is relatively easy to detect these scams and avoid them by following a few simple recommendations.